Privacy Policy

Last Updated: December 7, 2024

This Privacy Policy describes how THUD Store ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from thudstore.myshopify.com (the "Site"), or otherwise communicate with us regarding our services (collectively, the "Services").

By accessing or using any part of the Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. Any changes will be effective upon posting the revised Privacy Policy on our Site. The "Last Updated" date will be updated accordingly. We recommend reviewing this Privacy Policy regularly to stay informed about how we manage your personal information.

2. Information We Collect

We collect personal information from various sources based on your interaction with our Site and Services. This includes:

2.1 Information You Provide Directly

• Contact Details: Name, address, phone number, and email address.
  
• Order Details: Billing and shipping addresses, payment confirmation, and order history.
  
• Account Information: Username, password, and security details.
  
• Shopping Data: Items you view, add to your cart, purchase, or save for later.
  
• Customer Support: Information shared during inquiries or communication with us.
  

2.2 Information Automatically Collected ("Usage Data")

• Device Information: Type, operating system, browser type, and version.
  
• Network Information: IP address, internet service provider, and connection type.
  
• Activity Data: Pages viewed, time spent on the Site, and clickstream data.
  
  

2.3 Information from Third Parties

We may receive personal information from:

• Service Providers: Payment processors, analytics providers, shipping partners, and IT support teams.
  
• Marketing Partners: Data to enhance advertising effectiveness and personalization.
  

3. How We Use Your Information

Your personal information is used for:

3.1 Providing Products and Services

• Processing orders and payments.
  
• Shipping products and managing returns or exchanges.
  
• Managing your account and preferences.
  

3.2 Marketing and Personalization

• Sending promotional materials, special offers, and updates.
  
• Customizing your experience and advertisements.
  

3.3 Security and Compliance

• Detecting and preventing fraud, unauthorized activities, and misuse.
  
• Complying with legal and regulatory obligations.
  

3.4 Communication and Support

• Responding to inquiries and providing customer support.
  
• Improving our services based on feedback and interactions.
  

4. Sharing Your Information

We may share your personal information with the following parties:

4.1 Service Providers

• Fulfillment Partners: Shipping, payment processing, and order management.
  
• Technical Support: IT services, cloud storage, and data analytics.
  

4.2 Business Partners

• Marketing and advertising partners for personalized promotions.
  
• Affiliates within our corporate group for operational purposes.
  

4.3 Legal and Business Obligations

• In response to legal requests, such as subpoenas or court orders.
  
• During mergers, acquisitions, or other business transactions.
  

We do not sell your personal information or share sensitive data without your explicit consent.

5. Cookies and Tracking Technologies

Cookies help us enhance your experience by storing preferences and tracking usage. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Site.

6. Data Security and Retention

We use reasonable technical and organizational measures to safeguard your personal information. However, no system is entirely secure. Please avoid sharing sensitive information via insecure channels.

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, including legal and regulatory compliance.

7. Your Rights

Depending on your location, you may have the following rights:

• Access/Know: Request access to your personal data.
  
• Correction: Correct inaccurate or incomplete information.
  
• Deletion: Request deletion of your personal data.
  
• Portability: Obtain and reuse your data for your purposes.
  
• Withdraw Consent: Revoke consent where applicable.
  

To exercise these rights, contact us at sales@thudstore.com. Verification may be required.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our Services are not intended for children under 13. If we discover that a child’s information has been collected, we will delete it promptly. If you believe a child’s data has been shared with us, contact us immediately.

10. International Users

We process and store information in countries outside your own, including the United States and India. Where required, we rely on mechanisms such as Standard Contractual Clauses to ensure data protection.

11. Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, contact us:

• Email: sales@thudstore.com
  
• Mail: No117/4, Door no: 3, 3rd cross, Sapthagiri Layout, Munnekolala, Marathahalli, Bangalore - 560037, India
  

We will respond to your inquiries in accordance with